Core & Plugin Updates
Keeping your CMS, plugins, and dependencies current and compatible.
Ask About This →Website Design & Development
A Website That
Keeps Working
Long After Launch
Updates, security monitoring, backups, and technical support, whether your site runs on WordPress, Shopify, or a custom build, so it keeps running smoothly long after launch day.
Security MonitoringOngoing scanning for vulnerabilities and threats
Updates & BackupsKept current and recoverable
Uptime MonitoringWe know before your customers do
Fast Turnaround SupportReal help when something needs fixing
Launch Day Isn't the Finish Line
Your Website,
Maintained and Monitored
Software goes out of date, security threats evolve, and content needs updating. Ongoing support means your site stays secure, current, and working properly, without you having to think about it.
Ask About Support Plans →
Maintained.Monitored. Supported.
What's Included
Ongoing Support Includes
The maintenance work that keeps a website secure and running smoothly, month after month.
Security Monitoring & Malware Scanning
Ongoing checks for vulnerabilities, suspicious activity, and malware.
Ask About This →Scheduled Backups
Regular backups so your site can be restored quickly if something goes wrong.
Ask About This →Uptime & Performance Monitoring
Continuous monitoring so outages and slowdowns are caught early.
Ask About This →Content Updates & Small Edits
Text, image, and small layout changes handled without you needing to touch the code.
Ask About This →Priority Technical Support
A point of contact when something needs fixing, without starting from scratch each time.
Ask About This →WordPress and Shopify are registered trademarks of their respective owners. SDB4U is not affiliated with, endorsed by, or sponsored by these companies.
Our Process
A Simple Path to A Well-Maintained Site
From a first audit to ongoing, monitored support.
Audit
We review your current site's platform, plugins, and security status.
Set Up Monitoring
We put security, backup, and uptime monitoring in place.
Maintain
We handle updates, small edits, and issues as they come up.
Report & Improve
We keep you informed on your site's health and recommend improvements.
FAQ
Ongoing Support Questions
What happens if we don't have an ongoing support plan?
A website left unmaintained becomes a security risk over time as software and plugins go out of date, and small issues (broken links, outdated content, slow pages) tend to pile up unnoticed. Ongoing support catches these before they become bigger problems.
What's included in a typical support plan?
Core and plugin updates, security monitoring, scheduled backups, uptime monitoring, and a set amount of time each month for small content updates and fixes. Exact scope depends on the plan agreed for your site.
How quickly do you respond if something breaks?
Response times depend on the support plan and severity of the issue. [VERIFY: confirm the specific response-time commitment for a given support plan before quoting an SLA.]
Do you support sites you didn't originally build?
In most cases, yes, whether the site runs on WordPress, Shopify, or a custom build. We'll do a quick audit first to understand the platform and current state before starting support.
Can we cancel or change our support plan later?
Yes. Support plans are not locked into long-term contracts you can't adjust. [VERIFY: confirm current contract terms and notice period before quoting.]
Ready for a Website You Don't Have to Worry About?
Let's Keep Your
Website Running Smoothly
Get a free consultation and find the right ongoing support plan for your website.